Terms & Conditions
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Bookings
For direct bookings including bookings made via this website, a 20% deposit is payable at the time of booking and the balance is payable 14 days before the booking date (or immediately for bookings made 14 days or less before the check-in date). By making a booking, you authorise us to process payment for the balance accordingly.
Guest Rules
At no time during your occupancy is the number of guests staying to exceed the number booked. Standard check in time is 2:00 pm and check out is 10:00 am. Early check-in and late checkout is subject to availability. Free parking on premises is limited to one car per room and is at vehicle owner’s risk. Parties and gatherings are strictly prohibited. Disturbance to other guests and neighbours, including excessive noise and music, is prohibited and may result in eviction without refund. After 11:00 pm all noise is to be kept inside with doors closed and kept to a minimum. $200 call out fee applies for guests requiring night manager’s assistance for noise complaints or to access rooms after hours in the case lost keys. $90 fee applies for replacement of lost keys. There is no smoking permitted in any of our rooms. Any damage, loss or expense incurred as a result of breach of these Terms & Conditions will be charged against your credit card.
Check-In Age Restriction
The minimum age for check-in is 21.
Cancellation
All bookings made via this website are subject to our Cancellation Policy.
Travel Insurance
We are a small family-run property and cancellations can affect us hugely. We strongly recommend you purchase comprehensive travel insurance at the time of booking. We suggest that the policy should include, but not be limited to, the reimbursement of any monies paid in the event the travel is cancelled; loss or damage to personal baggage and loss of money and medical expenses.
Personal Belongings
You acknowledge that we do not cover your personal belongings under our insurance policy and therefore take no responsibility for any loss or damage of the occupants personal property left on the premises and agree that you will not make any claim against us for any damages or loss to your personal belongings regardless of how or where the loss or damage occurred.
Departure Cleaning Requirements
To help us prepare the train for our next guests, we kindly ask that you leave the accommodation in a tidy condition upon departure.
Our standard cleaning fee covers a general clean only. Additional cleaning charges may apply if excessive cleaning is required.
Before checking out, please ensure:
• All dishes, glasses, cookware and utensils are washed and put away.
• Any remaining dishes are stacked neatly in the dishwasher and the dishwasher is switched on before departure.
• All rubbish is placed in rubbish bags and left in the designated bins.
• Food scraps, bottles and general rubbish are not left throughout the train.
• Excessive mess, spills, stains or damage are reported to management.
If the train is left in a condition that requires cleaning beyond our standard service, an additional cleaning fee will be charged to the guest responsible for the booking.
Lockouts & Loss of Keys
Loss of keys will incur a $90.00 replacement charge.
Liabilities
You acknowledge that we do not accept liability for any injury, damage, loss, additional expenses and disruptions due to electrical storms or other acts of God caused directly or indirectly by events, which are beyond our control and agree not to make any claim in relation thereto.
No Tenancy
You agree that regardless of your length of stay in there is no tenancy or other rights created under any Landlord and Tenant laws and there are no such laws that apply to your stay.
Changes Beyond Our Control
Compensation will not apply if a significant change is made for reasons beyond our control. These include: war, threat of war, riots, civil disturbances, terrorist activity, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks, changes due to rescheduling or cancellation of flights by an airline or alteration of the airline or aircraft type; closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, act of government or public authorities or other circumstances amounting to force majeure and/or Acts of God.
Breach of Terms & Conditions
You agree that, should you or your guests breach any of the terms and conditions: You will pay to us the total loss or damage that we suffer as a result of that breach and hereby authorise us to debit your credit card or apply your refundable deposit in payment of that loss or damage and we may evict you and your guests without notice
Photoshoots
No photoshoots unless prior approval has been confirmed with Bower Management. Photo shoots / Drone use: No photo shoots unless prior approval has been confirmed with The Station Hunter Valley Management. The Station Hunter Valley prohibits the unauthorised operation of drones either over or inside of our property. For any enquiries, please contact the management team.